Refund policy

At J-Lo Beauty Center, we take great pride in offering high-quality 100% human hair products. To ensure the satisfaction of our customers and maintain the integrity of our products, we have implemented the following return policy:

  1. No Returns on Human Hair:

    • We do not accept returns on the following items:
      • Human Hair Wigs/Lace Fronts
      • Human Hair Bobs
      • Human Hair Bundles
      • Human Hair Extensions
      • Human Hair Clip-Ins
      • Human Hair Pack Hair
    • All sales of these products are final.

  2. Returns on Hair Accessories and Chemical:

    • Returns on hair accessories are permitted.
    • Item's must be unopened in original packaging.
    • The buyer is responsible for all return postage costs.

Chargeback Protection

  • To safeguard against chargebacks, please review your order carefully before making a purchase.
  • All products are thoroughly inspected before shipping to ensure quality and accuracy.
  • If you encounter any issues with your order, please contact our customer service team within 48 hours of receiving your purchase.

By completing a purchase on our website, you agree to our return policy terms. If you have any questions or concerns, please reach out to us at sales@jlobeautycenter.com or 813-252-3671 before making your purchase.

Thank you for choosing JLO BEAUTY CENTER for your beauty needs!